CORONAVIRUS (COVID-19) TRANSPORTATION RELATED INFORMATION AND RESOURCES
To reduce the transmission of COVID-19 in Hawaii and avoid unmanageable strain on our healthcare system, Governor David Ige enacted a mandatory 14-day traveler quarantine and passenger verification process for those traveling to or between the Hawaiian Islands. Commonly asked questions on this traveler quarantine can be found below.
Who needs to self-quarantine?
Persons entering the State of Hawaii must quarantine for 10-days or the duration of their trip, whichever is shorter. This applies to visitors and residents arriving in Hawaii. Essential employees can submit an exemption request by visiting https://ag.hawaii.gov/travelexemption/
Do all travelers have to self-quarantine?
Travelers entering the State must self-quarantine unless they meet the criteria below:
- Persons arriving in the State on recreational boats that have been at sea for at least 14 days do not have to self-quarantine if no one on the boat is ill or experiencing COVID-19 symptoms.
- Persons traveling to the State to perform critical infrastructure functions (as described in the Proclamation) will be subject to self-quarantine but may break quarantine to perform their critical infrastructure functions (Note, exemptions should be sought prior to travel through https://ag.hawaii.gov/travelexemption/)
How do I self-quarantine?
You must go directly from the airport to your self-identified quarantine location. Do not leave to get food or other supplies and do not have visitors over. Monitor yourself for symptoms of COVID-19 daily. The full self-quarantine instructions can be found here.
What if I need medical care while on quarantine?
Call 9-1-1 for medical emergencies. Let the operator know your travel history and that you are in travel quarantine. For non-urgent medical care, contact your doctor to see if you can arrange a telehealth alternative or if you can postpone regular appointments until after your quarantine ends.
Can someone in quarantine drive another person to get medical care?
Call 9-1-1 for transport of persons needing emergency medical care. For non-urgent medical care, contact your doctor to see if you can arrange a telehealth alternative or if you can postpone regular appointments until after your quarantine ends. Remember to wear a mask when going out.
How do I get food and other essentials?
Arrange for a friend or relative to drop off essentials or make use of a contactless delivery service. A list of delivery services operating in Hawaii can be found here.
Can I break traveler quarantine to pick up medication that cannot be delivered, such as a controlled substance?
No. Please consult with the prescribing physician on an alternative.
What if I need to care for someone else?
Please wait until your 10-day traveler quarantine period is over to leave your home to care for a loved one. If you are caring for someone within your home, you can do so provided you are monitoring your own health and not leaving the home for appointments and other errands. Please make other arrangements such as use of a paratransit service, taxi, or ride share to get your loved one to their appointments. If they are suffering from a medical emergency, call 9-1-1.
If I live with others that did not travel will they need to self-quarantine too?
If you live with other people who are not subject to the travel quarantine, they do not need to quarantine. Only the traveler must quarantine. If you begin to experience symptoms of COVID-19 such as fever, cough, or shortness of breath, call your doctor. Based on a medical assessment, your household may need to self-quarantine. Remember, visitors should not be allowed at your shared residence until you complete your traveler quarantine.
Can I walk pets on a leash outside while in self-quarantine?
No. If you have a private yard or lanai you may exercise your pet there. Do not break quarantine by leaving your property.
When can I break a travel quarantine to perform essential work?
Do essential CISA workers need to follow any guidelines?
Persons entering the State to perform critical infrastructure functions should note they are still subject to self-quarantine while away from their work site. Those who receive approval for the partial exemption should note they are still required to self-quarantine when they are not performing their approved essential functions. This means they may only break self-quarantine to perform their critical infrastructure and not for grocery shopping, outdoor exercise, or anything else outside their self-quarantine location. Anyone who does not receive confirmation of their partial exemption is required to self-quarantine the entire 10 days.
How are those under traveler quarantine tracked?
Once you complete the Safe Travels online travel forms, you will receive a reminder email, notifying you to enter your health information no sooner than 24 hours before departure. The day after you arrive in Hawaii, you will receive an email reminding you to do your daily quarantine check-in. You will receive these emails daily for 13 days or the duration of your trip, whichever is shorter. For additional information please visit https://ets.hawaii.gov/travelhelp/additional-safe-travels-faqs/
How can I report someone breaking quarantine?
For violations call local law enforcement on their non-emergency lines. On Oahu, call 808-723-3900 or email [email protected]; Maui County’s non-emergency line is (808) 244-6400 or email [email protected]; Hawaii County’s non-emergency line is (808) 935-3311; Kauai County offers online reporting at https://www.kauai.gov/KPD-Online-Reporting
If I am transiting through HNL to a neighbor island, to the mainland or internationally, do I have to quarantine for 10 days in Honolulu?
Passengers who have a layover in Honolulu do not have to quarantine if they will not be leaving the airport. However, passengers who are transiting through Hawaii and their connecting flight is not the same day and therefore will be leaving the airport, will need to quarantine for 10 days or the duration of their stay in Hawaii.
Can I use the hotel facilities while in quarantine?
No. Remain in your designated quarantine location for 10 days or the duration of your stay, whichever is shorter. Do not visit any public spaces, including but not limited to, pools, fitness centers, meeting rooms, restaurants or any other hotel facilities.
Can I have guests over while in quarantine?
Do not allow visitors inside of your designated quarantine location other than a physician, healthcare provider, or individual authorized to enter the designated quarantine location by the Director of HI-EMA.
Can I rent a car while in quarantine?
People who are under the 10 day traveler quarantine period are not able to rent a car per Governor Ige’s seventh supplemental proclamation. Essential employees can submit an exemption request by visiting https://ag.hawaii.gov/travelexemption/
How are airline passengers in Hawaii screened?
The State of Hawaii is announcing a new online Safe Travels system that is mandatory for all travelers beginning Sept. 1, 2020. This new digital system, which collects the required health and travel information, is critical to protecting the health of our residents and visitors alike. Safe Travels is one part of a multi-layered screening process which includes arrival temperature checks and secondary screening for those with symptoms or temperatures of 100.4 degrees Fahrenheit or higher. Travelers are encouraged to enter their information and trip details well in advance of their flight. Once their health information is entered within 24 hours of departure, travelers will receive a QR code via email. The QR code on their mobile device or printed on paper gets scanned by the airport screener upon arrival. More information on the process can be found by clicking here. A direct link to the program can be found by visiting https://travel.hawaii.gov Passengers completing the process acknowledge they understand the traveler quarantine measures as stated in the Order of Self Quarantine.
Are interisland passengers screened?
Governor David Ige announced the partial reinstatement of the interisland quarantine, effective Aug. 11, 2020. The 10-day quarantine requirement applies to any person traveling to the counties of Kauai, Hawaii, Maui and Kalawao (Molokai) as stated in the 11th supplementary emergency proclamation. Interisland passengers arriving on Oahu are not required to quarantine. Interisland passengers may submit a limited quarantine request with the applicable county. Those who receive approval for the partial exemption should note they are still required to self-quarantine when they are not performing their approved essential functions. This means they may only break self-quarantine to perform their critical infrastructure and not for grocery shopping, outdoor exercise, or anything else outside their self-quarantine location. Arrangements can be made to have food and groceries delivered. A list of delivery services operating in Hawaii can be found by clicking here.
People traveling interisland can find additional information and the interisland limited quarantine request by visiting the following county webpages:
Kauai County Kauai COVID-19 webpage: https://www.kauai.gov/COVID-19 Modified quarantine request form: https://survey123.arcgis.com/share/94ea5e6a72dc4818a9927724fff03152
Maui County Maui County mandatory travel declaration form and request for limited quarantine form: https://www.MauiCounty.gov/travel
Hawaii County Hawaii County COVID-19 webpage: https://coronavirus-response-county-of-hawaii-hawaiicountygis.hub.arcgis.com/ Critical infrastructure and medical travel request: https://survey123.arcgis.com/share/e2f4ce19aa854964a8fd60bec7fbe78c
City & County of Honolulu Interisland passengers arriving on Oahu are not subject to the mandatory quarantine.
What happens if I refuse to provide the information or do not comply with the process?
Passengers who refuse any part of the airport verification process will be directed to law enforcement officers. Passengers will have the option of returning on the next flight back to the airport from which they came or they will be directed to law enforcement.
What if I do not have a confirmed reservation?
Passengers without a verifiable reservation will be allowed the opportunity to make a hotel reservation. If they are not able to confirm a reservation they will be able to book a ticket on the next flight back to the airport from which they came or they will be directed to law enforcement.
What is the penalty for violating the traveler quarantine order?
Failure to follow the order is a misdemeanor and is punishable by a maximum fine of $5,000 or imprisonment of not more than one year, or both.
For State COVID-19 updates and information visit https://hawaiicovid19.com/
For COVID-19 updates and information from the Hawaii Tourism Authority visit https://www.hawaiitourismauthority.org/news/alerts/covid-19-novel-coronavirus/
County-specific COVID guidance and information
- For City and County of Honolulu: 808-768-2489 or [email protected]
- For Maui County: 808-270-7855
- For Kauai County: 808-241-4903
- For Hawaii County: 808-935-0031
Latest Airports COVID-19 News Releases
- Improved verification process implemented for airline passengers (April 25, 2020)
- Governor Ige issues emergency order requiring self-quarantine for interisland travelers (April 1, 2020)
COVID-19 Emergency Proclamations
- Emergency Proclamation for COVID-19 signed on March 5, 2020
- Supplementary Proclamation for COVID-19 signed on March 16, 2020
- Second Supplementary Proclamation for COVID-19 signed on March 21, 2020
- Third Supplementary Proclamation for COVID-19 signed on March 23, 2020
- Fourth Supplementary Proclamation for COVID-19 signed on March 31, 2020
- Fifth Supplementary Proclamation for COVID-19 signed on April 17, 2020
- Sixth Supplementary Proclamation for COVID-19 signed on April 25, 2020
- Seventh Supplementary Proclamation for COVID-19 signed on May 5, 2020
- Eighth Supplementary Proclamation for COVID-19 signed on May 18, 2020