Coronavirus (COVID-19) transportation related information and resources

The online Safe Travels program is mandatory for all travelers entering Hawaii, effective Sept. 1, 2020. This digital program, which collects the required health and travel information, is critical to protecting the health of our residents and visitors alike. Safe Travels is one part of a multi-layered screening process which includes arrival temperature checks, and secondary screening for those with symptoms or temperatures of 100.4 degrees Fahrenheit or higher. Travelers are encouraged to enter their information and trip details in advance of their flight. Once their health information is entered within 24 hours of departure, travelers will receive a QR code via email. The QR code on their mobile device or printed on paper gets scanned by the airport screener upon arrival. All passengers will be required to have a valid email address to receive the QR code. More information on the process can be found by clicking here. A direct link to the program form can be found by visiting https://travel.hawaii.gov

The pre-travel testing program for COVID-19 began Oct. 15, 2020. Pre-travel testing enables travelers to avoid a mandatory 14-day quarantine if they are tested within 72 hours before their flight to Hawaii departs with an FDA-approved nucleic acid amplification test (NAAT). Passengers must receive and have proof of their negative test result prior to the flight’s departure. The State of Hawaii will ONLY accept test results from TRUSTED TESTING AND TRAVEL PARTNERS. Please see the list of partners at https://hawaiicovid19.com/travel-partners/   Upon arrival in Hawaii travelers will have their temperature checked as the exit their aircraft. Passengers unable to provide proof of an approved negative test from a trusted testing and travel partner will be required to quarantine for 14 days or the duration of their trip, whichever is shorter. For more information and an FAQ please visit https://hawaiicovid19.com/travel/

Governor David Ige announced the partial reinstatement of the interisland quarantine, effective Aug. 11, 2020. The 14-day quarantine requirement applies to any person traveling to the counties of Kauai, Hawaii, Maui and Kalawao (Molokai) as stated in the 11th supplementary emergency proclamation. Interisland passengers arriving on Oahu are not required to quarantine. Interisland passengers may submit a limited quarantine request with the applicable county. Those who receive approval for the partial exemption should note they are still required to self-quarantine when they are not performing their approved essential functions. This means they may only break self-quarantine to perform their critical infrastructure and not for grocery shopping, outdoor exercise, or anything else outside their self-quarantine location. Arrangements can be made to have food and groceries delivered. A list of delivery services operating in Hawaii can be found by clicking here.

People traveling interisland can find additional information and the interisland limited quarantine request by visiting the following county webpages:

Kauai County
Kauai COVID-19 webpage: https://www.kauai.gov/COVID-19
Click on the “Modified quarantine request” button on the Kauai COVID-19 website to find the form and submit a request

Maui County
Maui County mandatory travel declaration form and request for limited quarantine form:
https://www.MauiCounty.gov/travel

Hawaii County
Hawaii County COVID-19 webpage:
https://coronavirus-response-county-of-hawaii-hawaiicountygis.hub.arcgis.com/
Critical infrastructure and medical travel request: https://survey123.arcgis.com/share/e2f4ce19aa854964a8fd60bec7fbe78c

City & County of Honolulu
Interisland passengers arriving on Oahu are not subject to the mandatory quarantine.

Enforcement
To report violators contact local law enforcement by utilizing the following resources:
City & County of Honolulu call 808-723-3900 or email [email protected]
Maui County’s non-emergency line is (808) 244-6400 or email [email protected]
Hawaii County’s non-emergency line is (808) 935-3311
Kauai County offers online reporting at https://www.kauai.gov/KPD-Online-Reporting

Frequently asked questions can be found below.

COVID19

Who needs to self-quarantine?

Persons entering the State of Hawaii must quarantine for 14-days or the duration of their trip, whichever is shorter. This applies to visitors and residents arriving in Hawaii. Essential employees can submit an exemption request by visiting https://ag.hawaii.gov/travelexemption/ 

Do all travelers have to self-quarantine?

Travelers entering the State must self-quarantine unless they meet the criteria below:

  1. Persons arriving in the State on recreational boats that have been at sea for at least 14 days do not have to self-quarantine if no one on the boat is ill or experiencing COVID-19 symptoms.
  2. Persons traveling to the State to perform critical infrastructure functions (as described in the Proclamation) will be subject to self-quarantine but may break quarantine to perform their critical infrastructure functions (Note, exemptions should be sought prior to travel through https://ag.hawaii.gov/travelexemption/)

How do I self-quarantine?

You must go directly from the airport to your self-identified quarantine location. Do not leave to get food or other supplies and do not have visitors over. Monitor yourself for symptoms of COVID-19 daily. The full self-quarantine instructions can be found here.

What if I need medical care while on quarantine?

Call 9-1-1 for medical emergencies. Let the operator know your travel history and that you are in travel quarantine. For non-urgent medical care, contact your doctor to see if you can arrange a telehealth alternative or if you can postpone regular appointments until after your quarantine ends.

Can someone in quarantine drive another person to get medical care?

Call 9-1-1 for transport of persons needing emergency medical care.  For non-urgent medical care, contact your doctor to see if you can arrange a telehealth alternative or if you can postpone regular appointments until after your quarantine ends. Remember to wear a mask when going out.

How do I get food and other essentials?

Arrange for a friend or relative to drop off essentials or make use of a contactless delivery service. A list of delivery services operating in Hawaii can be found here.

Can I break traveler quarantine to pick up medication that cannot be delivered, such as a controlled substance?

No. Please consult with the prescribing physician on an alternative.

What if I need to care for someone else?

Please wait until your 14-day traveler quarantine period is over to leave your home to care for a loved one. If you are caring for someone within your home, you can do so provided you are monitoring your own health and not leaving the home for appointments and other errands. Please make other arrangements such as use of a paratransit service, taxi, or ride share to get your loved one to their appointments. If they are suffering from a medical emergency, call 9-1-1.

If I live with others that did not travel will they need to self-quarantine too?

If you live with other people who are not subject to the travel quarantine, they do not need to quarantine. Only the traveler must quarantine. If you begin to experience symptoms of COVID-19 such as fever, cough, or shortness of breath, call your doctor. Based on a medical assessment, your household may need to self-quarantine. Remember, visitors should not be allowed at your shared residence until you complete your traveler quarantine.

Can I walk pets on a leash outside while in self-quarantine?

No. If you have a private yard or lanai you may exercise your pet there. Do not break quarantine by leaving your property.

When can I break a travel quarantine to perform essential work?

Those identified as essential workers by the Cybersecurity & Infrastructure Security Agency (CISA), see list here, or their employers should visit https://ag.hawaii.gov/travelexemption/ prior to travel for written authorization to break self-quarantine to perform their work.

Do essential CISA workers need to follow any guidelines?

Persons entering the State to perform critical infrastructure functions should note they are still subject to self-quarantine while away from their work site. Those who receive approval for the partial exemption should note they are still required to self-quarantine when they are not performing their approved essential functions. This means they may only break self-quarantine to perform their critical infrastructure and not for grocery shopping, outdoor exercise, or anything else outside their self-quarantine location. Anyone who does not receive confirmation of their partial exemption is required to self-quarantine the entire 14 days.

How are those under traveler quarantine tracked?

Once you complete the Safe Travels online travel forms, you will receive a reminder email, notifying you to enter your health information no sooner than 24 hours before departure. The day after you arrive in Hawaii, you will receive an email reminding you to do your daily quarantine check-in. You will receive these emails daily for 13 days or the duration of your trip, whichever is shorter. For additional information please visit https://ets.hawaii.gov/travelhelp/additional-safe-travels-faqs/

How can I report someone breaking quarantine?

For violations call local law enforcement on their non-emergency lines. On Oahu, call 808-723-3900 or email [email protected]; Maui County’s non-emergency line is (808) 244-6400 or email [email protected]; Hawaii County’s non-emergency line is (808) 935-3311; Kauai County offers online reporting at https://www.kauai.gov/KPD-Online-Reporting

If I am transiting through HNL to a neighbor island, to the mainland or internationally, do I have to quarantined for 14 days in Honolulu?

Passengers who have a layover in Honolulu do not have to quarantine if they will not be leaving the airport. However, passengers who are transiting through Hawaii and their connecting flight is not the same day and therefore will be leaving the airport, will need to quarantine for 14 days or the duration of their stay in Hawaii.

Can I use the hotel facilities while in quarantine?

No. Remain in your designated quarantine location for 14 days or the duration of your stay, whichever is shorter. Do not visit any public spaces, including but not limited to, pools, fitness centers, meeting rooms, restaurants or any other hotel facilities.

Can I have guests over while in quarantine?

Do not allow visitors inside of your designated quarantine location other than a physician, healthcare provider, or individual authorized to enter the designated quarantine location by the Director of HI-EMA.

Can I rent a car while in quarantine?

People who are under the 14 day traveler quarantine period are not able to rent a car per Governor Ige’s seventh supplemental proclamation. Essential employees can submit an exemption request by visiting https://ag.hawaii.gov/travelexemption/

Passenger verification

How are airline passengers in Hawaii screened?

The State of Hawaii is announcing a new online Safe Travels system that is mandatory for all travelers beginning Sept. 1, 2020. This new digital system, which collects the required health and travel information, is critical to protecting the health of our residents and visitors alike. Safe Travels is one part of a multi-layered screening process which includes arrival temperature checks and secondary screening for those with symptoms or temperatures of 100.4 degrees Fahrenheit or higher. Travelers are encouraged to enter their information and trip details well in advance of their flight. Once their health information is entered within 24 hours of departure, travelers will receive a QR code via email. The QR code on their mobile device or printed on paper gets scanned by the airport screener upon arrival. More information on the process can be found by clicking here. A direct link to the program can be found by visiting https://travel.hawaii.gov   Passengers completing the process acknowledge they understand the traveler quarantine measures as stated in the Order of Self Quarantine.

Are interisland passengers screened?

Governor David Ige announced the partial reinstatement of the interisland quarantine, effective Aug. 11, 2020. The 14-day quarantine requirement applies to any person traveling to the counties of Kauai, Hawaii, Maui and Kalawao (Molokai) as stated in the 11th supplementary emergency proclamation. Interisland passengers arriving on Oahu are not required to quarantine. Interisland passengers may submit a limited quarantine request with the applicable county. Those who receive approval for the partial exemption should note they are still required to self-quarantine when they are not performing their approved essential functions. This means they may only break self-quarantine to perform their critical infrastructure and not for grocery shopping, outdoor exercise, or anything else outside their self-quarantine location. Arrangements can be made to have food and groceries delivered. A list of delivery services operating in Hawaii can be found by clicking here.

People traveling interisland can find additional information and the interisland limited quarantine request by visiting the following county webpages:

Kauai County Kauai COVID-19 webpage: https://www.kauai.gov/COVID-19 Modified quarantine request form: https://survey123.arcgis.com/share/94ea5e6a72dc4818a9927724fff03152

Maui County Maui County mandatory travel declaration form and request for limited quarantine form: https://www.MauiCounty.gov/travel

Hawaii County Hawaii County COVID-19 webpage: https://coronavirus-response-county-of-hawaii-hawaiicountygis.hub.arcgis.com/ Critical infrastructure and medical travel request: https://survey123.arcgis.com/share/e2f4ce19aa854964a8fd60bec7fbe78c

City & County of Honolulu Interisland passengers arriving on Oahu are not subject to the mandatory quarantine.

What happens if I refuse to provide the information or do not comply with the process?

Passengers who refuse any part of the airport verification process will be directed to law enforcement officers. Passengers will have the option of returning on the next flight back to the airport from which they came or they will be directed to law enforcement.

What if I do not have a confirmed reservation?

Passengers without a verifiable reservation will be allowed the opportunity to make a hotel reservation. If they are not able to confirm a reservation they will be able to book a ticket on the next flight back to the airport from which they came or they will be directed to law enforcement.

What is the penalty for violating the traveler quarantine order?

Failure to follow the order is a misdemeanor and is punishable by a maximum fine of $5,000 or imprisonment of not more than one year, or both.

For State COVID-19 updates and information visit https://hawaiicovid19.com/

For COVID-19 updates and information from the Hawaii Tourism Authority visit https://www.hawaiitourismauthority.org/news/alerts/covid-19-novel-coronavirus/

County-specific COVID guidance and information

Thermal temperature screening equipment is now is use at Hawaii’s airports to help keep the community safe by detecting people with an elevated temperature of 100.4 degrees and higher.

Highlighted Airports COVID-19 News Releases

COVID-19 Emergency Proclamations


Frequently Asked Questions (FAQs) regarding temporary, interim procedures of the following:

Vehicle Safety Checks

Driver’s Licenses and State ID cards

Commercial Driver’s Licenses

Ignition Interlock


Travel Advisories and Updates
Centers for Disease Control and Prevention (CDC) Resources
State of Hawaii Resources
HDOT Harbors Information and Updates
  • All HDOT harbors and airports in Hawaii continue to be open and operational. Any reports of their closing due to COVID-19 are inaccurate. Please remember to receive your information from official sources and do not spread inaccurate information.
  • Cruise ship guidance by the CDC and additional information regarding cruise ships.
  • Cruise lines have extended the time they are suspending operations. For a list of cruise cancelations and anticipated sail dates click here.
  • Cruise ships have temporarily suspended operations in Hawaii including Princess Cruises, Norwegian Cruise Line, Viking Cruises and Disney Cruise Line. Please click on the hyperlink associated with each company for additional details.
  • If any crew, passenger or other person aboard a vessel arriving to a port or place within the navigable waters of the United States has been in China (excluding Hong Kong and Macau) in the previous 14 days, that vessel will also be denied entry via issuance of a Captain of the Port (COTP) order. Typically cargo ships take more than 14 days to travel from China to Honolulu. For additional details please click here.
General Airport Information
  • Additional verification measures have been implemented to confirm incoming passenger information before they leave the airport to help ensure people abide by the mandatory traveler quarantine order. 
  • The Hawaii National Guard began supporting the Hawaii Department of Transportation with the medical screening of incoming passengers as well as airline crews at the Daniel K. Inouye International Airport (HNL), Kahului Airport (OGG), Lihue Airport (LIH), Hilo International Airport (ITO) and the Ellison Onizuka International Airport at Keahole (KOA). Those with a temperature of 100.4 degrees Fahrenheit and higher will have an additional screening with AMR paramedics stationed at the airport. 
  • If an ill passenger requires ambulance transport to a hospital there are protocols in place to notify the facility before the patient arrives so the hospital personnel can make appropriate preparations. HNL has an isolation pod that can be deployed if needed.
  • Janitors in the airports and harbors are diligently working to clean and sanitize the facilities, especially restrooms and common touch points like handrails, doorknobs and elevator buttons. Additional hand sanitizer dispensers have been installed in lobbies and high passenger volume areas.
  • HDOT has temporarily closed sections of its airports due to the low passenger volumes. Many shops and restaurants at the airports have also temporarily closed or reduced operating hours.
  • Aircraft Rescue Fire Fighting (ARFF) units stationed at HNL and Ellison Onizuka Kona International Airport at Keahole (KOA) have received COVID-19 training.
  • Many airlines are waiving fees regarding changing, postponing or canceling flights. Some are offering refunds or allowing passengers to reschedule for a later date. Ticketed passengers should consult their airline for additional information.
Highways Information and Updates
  • HDOT Highways offices are closed to the public as of March 20. More information is available by clicking here.
  • Weekly traffic volumes for major state routes are available here.
  • Guidance on driver’s licenses, State IDs, safety checks, and vehicle registration can be found under Highways FAQs at https://hidot.hawaii.gov/highways/faqs/